2020 FEMALE HOCKEY FESTIVAL
APRIL 9-11, 2020
Halifax + Dartmouth
Cancellation of Female Festival and Refunds
We are disappointed to announce that the upcoming Hockey Nova Scotia Female Festival has been cancelled.
We want you to know that we are currently in the process of issuing refunds for both the Hockey Nova Scotia Female Festival registration fee and any additional 2020 IIHF World Women’s Hockey Championship tickets that were purchased through the special Female Festival offer.
If you paid by credit card, you will receive an email confirming the refund by Monday, March 16. Please note, it can take up to 10 days for the refund to appear on your credit card statement.
If you paid by e-transfer, a cheque will be mailed to the address on file on March 16, 2020. Please allow for up to five days for Canada Post delivery.
We ask for (and appreciate) your patience throughout this process.
FREQUENTLY ASKED QUESTIONS
How will refunds to credit cards be processed?
All participants paying by credit card will receive an email confirming their refund by Monday, March 16th. Please note, it can take up to 10 business days for the refund to appear on your credit card statement.
How will e-transfer payments be refunded?
If you paid by e-transfer, Hockey Nova Scotia will write a cheque for the amount specified and mail it to the address on file on March 16, 2020. Please allow for up to five business days for Canada Post Delivery.
What if I paid by both e-transfer and credit card?
If you paid using two methods of payment, refunds will be made based on the initial method of payment. For example, if you registered by credit card ($40) and then added on a ticket by e-transfer ($95), you will see a refund on your credit card for $40 and receieve a separate cheque for $95.
Who should I contact if I have questions?
If you have a questions regarding the refund process, please email firstname.lastname@example.org.
Can I hold onto my tickets for next year's IIHF Women's World Championship?
Unfortunately, we must refund all registrations and tickets purchased through this Female Festival opportunity at this time.